CARNM

Commercial Association of REALTORS® - CARNM New Mexico

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Professional Standards

Contact Us

Control your integrity and contact the confidential hotline 24 hours a day, 7 days a week.

Phone: 833-602-7950
Desktop: carnmconcerns.ethicspoint.com
Mobile: carnmconcernsmobile.ethicspoint.com

This is a new and more confidential way for CARNM members to report issues and concerns regarding a real estate transaction, unethical conduct or a monetary dispute. EthicsPoint (hosted by a third-party provider) is a hotline where you can place anonymous reports in confidence. CARNM is committed to an environment where open, honest communications are the expectation, not the exception.

Professional Standards Services

The purpose of Professional Standards is to:

  • Support Board of REALTORS® in enforcing the Code of Ethics
  • Counsel REALTORS® and the public on submitting ethics complaints and requests for arbitration
  • Process and administer professional standards cases
  • Work with the CARNM Grievance and Professional Standards Committees

2022 Code of Ethics and Standards of Practice

2022 Code of Ethics and Arbitration Manual

Ethics Complaints

  • Before You File A Complaint
  • Ethics Complaint Form
  • Ethics Complaint Instructions

Arbitration

  • Arbitration Request & Agreement (Member)
  • Arbitration Request & Agreement (Non-Member)
  • Arbitration of Disputes & Appropriate Parties
  • Arbitration Instructions

Request for Mediation

Agreement to Mediate

Resources

  • For additional information or questions, please call (505) 401-7264 or email ombuds@carnm.realtor
  • National Association of REALTORS® (NAR Code of Ethics and Standards of Practice)
  • NAR Code of Ethics and Arbitration Manual
  • NAR Professional Standards
  • New Mexico Association of REALTORS® (NMAR) Professional Standards
  • New Mexico Real Estate Commission (NMREC) Complaint Resolution Procedures
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6739 Academy Road NE, Ste 310
Albuquerque, NM 87109
admin@carnm.realtor(505) 503-7807

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